If you provide us with your email address as part of the online purchasing process, we may from time to time, send out an email to you pertaining to product information, updates and special offers. If you do not wish to receive such contact at any time, we have a simple one click opt out system.
All returns must be accompanied with a copy of the original invoice and be preapproved by our sales department. E-mail or call our customer service department for approval. We will issue credit on clean and unopened sealed parts only. Anything returned must be in resalable condition.
Sorry, No returns after 30 days!
Always read the description on sealed kits to verify proper application before opening. If you are not sure at the time of ordering, order by phone and we will do our best to assist you.
No returns on technical manuals, open rebuild kits, special order items (check with us at the time of order to see if this applies to your item(s)), tools or electrical components! No exceptions!
We package all items with the utmost care and do everything possible to guard against damage from rough handling. However, things can sometimes go wrong between our door and yours.
The carrier is responsible for delivering merchandise in satisfactory condition. All deliveries should be inspected; any damage pointed out to the carrier, and call us immediately. Also, if damage is apparent, remember to keep all packing materials.
All shipments over $100 are insured for their full value. However, IPT is not responsible for replacing/repairing merchandise damaged in shipping if you sign for it as being in OK condition. We will not be responsible for losses related to insured items- that is the responsibility of the carrier.
NOTE: This is our parts warranty - please call for a copy of complete transmission warranty details.
All new parts listed on this site are warranted to be free of defects in material and workmanship for a period of 90 days or 4,000 miles from the date of installation, or the term of the original manufacturer's warranty whichever comes first. Excludes electrical products.
What is NOT covered:
OEM parts that have been tested by the manufacturer
Electrical products (New solenoids & switches) that have been tested by the manufacturer
Removal or installation costs
Damage due to accident, misuse or alteration
Damage due to lack of maintenance
Damage due to improper installation
Limitations and exclusions
The manufacturer and distributor do not authorize any person to create for them any other obligation or liability in connection with its products. This is the only warranty we make.
Any implied warranty applicable to these parts is limited in duration to the same time period of time as this written warranty. We shall not be liable for incidental, consequential, special or contingent damages you might suffer as a result of our breach of this written or implied warranty.
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty applies only to our customers. We will repair or replace any defective part, but reserve the right to see the part to determine if the defect is our fault. If you have a problem with one of our parts, contact us by phone, fax or e-mail and inform us of the nature of your problem, the product part number, and the date of purchase. If your problem cannot be solved at that time, you will be then asked to return the part to us. We will send you a replacement part when we receive the problem part at no charge to you. If we send a replacement part to you before we receive the problem part, you will be charged for the part and when we receive the problem part we will credit your account in the amount you were charged for the replacement part.
This online catalog has been compiled from reliable sources of information, however we cannot assume responsibility for errors. All parts are intended as replacement parts only. There is no intent to represent any part as from a original equipment manufacturer.
Use of the Website
--By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
--The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
--External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
--The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability
--The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms
--If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
--Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)
--Use of this website shall in all respects be governed by the laws of the state of New Jersey, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the New Jersey courts located in Passaic County, NJ, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.